Courses

Use of Courses: All courses and content are the property of Alexis Smith and The Feminine Glow LLC. Course content may only be used in the manner of personal use. Permission to use the material in any other way must be obtained in writing from Alexis Smith and The Feminine Glow LLC. These materials are for the sole use of individuals registered for the course. As a course registrant, you may view and read all materials that are included in the course dashboard. You may also print any or all screen and pdf file pages for your personal use in taking the course, but you may not share, communicate, publish or in any manner distribute to other parties the course, login and password, recordings, references, links or any other materials. The terms and conditions regarding use of materials apply upon registration for the course, while you are taking the course, and upon and after completing, withdrawing from or terminating the course

Course Access: Only course registrants have access to the course dashboard

Refunds for Courses: You may withdraw from an online program at any time. However, once you have joined and have logged in to the course, you will not receive a refund for any reason

Effective Period: Once a course is joined, lifetime access will be granted, however, registrant may be removed from course at any time if policies have been abused

1:1 Coaching Services

The services provided by Alexis Smith are generally conducted via Zoom. 1:1 coaching is a partnership focused on developing the client’s awareness, thinking, and abilities in order to help the client identify and achieve her personal development goals. In coaching conversations, Alexis will be direct and honest and encourage the Client to do the same. The success of the coaching engagement depends upon the Client’s commitment and openness to the process. If the Client believes that coaching is not working as desired, the Client agrees to communicate this to the Coach. Please note that life coaching should not be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment and will not be used in place of any form of diagnosis, treatment, or therapy.

Coaching
Confidentiality

Alexis Smith fully protects the privacy and confidentiality of the communications with her Clients. At no time will Alexis voluntarily divulge the coaching relationship between herself and her Clients without vocal permission from the Clients, unless required to do so by law. 

Coaching Session

At the scheduled appointment time, the Client agrees to join the Zoom call and begin the session. The Coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is canceled and the client will receive a refund of 50% of their session fee. 

Cancellations & Reschedules

All sessions must be rescheduled or canceled at least 12 hours prior to appointment. If session is not rescheduled or canceled 12 hours prior, a 50% refund will be received, and a new session will need to be booked. (Monthly package cancellations determined upon request) 

To reschedule or cancel, visit thefeminineglow.com, login to your account, navigate to "my bookings", and select either "reschedule" or "cancel"